Frequents Asked Questions

  • What is MISO?

    MISO is an intelligent service inventory platform that tracks your recurring service commitments, alerts you about upcoming actions, and simplifies identifying and acting on cost savings opportunities.

  • What type of Service Inventory items can be tracked?

    Data and telecom, SaaS licenses, security certificates and equipment support are just the start. MISO tracks any service that has a term, a cost and an end of term action.

  • Why shouldn’t I just use Excel?

    Excel does not alert you of upcoming decisions or tell you when or why a decision should be made. If you are using an Excel workbook as your service inventory tool – unfortunately, you are probably unaware of the missed opportunity costs and recurring waste existing in your organization.

  • How does MISO help me?

    MISO tracks the when, what, who and how for each service commitment.  When you need to decide; what happens if you don’t decide; or who to contact to get more information. Additionally, in MISO all of your agreements will be linked to your services and available with a single click.

  • How is MISO different than an expense management service?

    Most expense management offerings are "rear-facing" and assist you in managing the costs you have already incurred. They do this by reviewing invoices or accounting logs.

    MISO is a "forward-facing" solution that alerts you to upcoming decisions so you don't accidentally experience a lapse in service. MISO will also identify potential savings opportunities based on current market conditions.

    Also, unlike existing expense management tools, MISO is paying attention to your internal service relationships. Locations closing, employees leaving, co-dependent services being cancelled - MISO tracks these changes and informs you of any impact that results in unused services and future waste.

  • How does MISO save me money?

    In addition to removing the waste from licenses and services not being used, MISO has access to price trends from hundreds of service providers so you can easily compare your prices to current market rates.  Best of all, MISO accomplishes all of this without the hours and days of research typically required for such efforts.

  • How does MISO save me time?

    With MISO, you have real-time access to costs by vendor, location, product and team.  When it is time to act on a service renewal, you’ll be alerted with all of the relevant data at your fingertips.  When an employee leaves, a location closes, or a piece of equipment is decommissioned – you will be notified of all services that are impacted so you can quickly cancel or reassign.

  • Am I big enough for MISO?

    Yes.  If you have a business, you need to put your recurring service commitments somewhere.  And while it may not seem like a big deal now, employees leave, companies grow, agreements get filed then lost, and services mature.  Regardless if you save a $1,000 or a $1M, MISO will benefit you by providing a logical place to store your information and be prepared for scale in the future.

    Still not sure, give our 60-day free trial a ride.  You’ll be astonished of all the services, dates and associations of which you were unaware.     

  • How much does MISO cost?

    MISO charges on the number of services you track.  Starting at $75 per month for your first 100 services, MISO provides unlimited scale with unparalleled affordability.       

  • My data is not tracked well or I'm not actually sure what to track, is it hard to start?

    The beauty of MISO is that we couple technology with customer care.  Your services can be uploaded through our user-friendly interface, an advanced bulk uploading tool or through one of our growing list of vendor API integrations.  MISO accepts spreadsheets, contracts, even forwarded invoices. Regardless, throughout your MISO experience you will have a dedicated relationship specialist to help you ingest, manage and maintain your service inventory.